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This site nytec-cost.net has the following on the site, "Welcome to the Support Center." Our analyzers noticed that the website also said " In order to streamline support requests and better serve you, we utilize a support ticket system." The Website also stated " Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Helpdesk software - powered by osTicket." The website's header had osTicket as the most important keyword. It was followed by Customer support system and support ticket system which isn't as highly ranked as osTicket.